Donor Relations Assistant

Overview: The Donor Relations Assistant (DRA) serves as an integral part of the Development Operations team, reporting to the Development Coordinator (DC).  The DRA will hold primary responsibility for the overall administration of the foundations comprehensive, and highly donor-centric approach to donor relations and stewardship. Working with the DC, he/she will be responsible for building and leading a best-in-class Donor Relations program in support of the Foundation’s development initiatives. The DRA oversees three distinctive functions: Donor Relations, Prospect Management and Research, and Event Coordination.  He/she will also work with other team members to support the Foundation administration, the Annual Campaign, donor communications, sustained giving (monthly donors), donor management system (Donor Perfect), and Capital Campaign as it relates to their primary donor relations function.

Key Responsibilities

  • Prospect Management and Research. Working with the DC the DRA is tasked with establishing a comprehensive research program, is responsible for acquiring and converting data into useful intelligence about top prospects, and for conveying that information to Development staff in a clear, concise manner.
  • Coordinator who works with the DC to design a unique set of donor-centric programs, including stewardship events (e.g., receptions, dedications, groundbreakings, etc.), custom and standardized stewardship reporting, tokens of appreciation, and all required communications that serve to further engage and cultivate existing donors as it relates to events.
  • Serve as part of the team to ensure donor needs are met as it relates to Annual Campaign, donor communications, sustained giving (monthly donors), and Capital Campaign.
  • Other duties as assigned.

S/he must be able to help establish and follow standard operating procedures, yet remain flexible to changing priorities.  S/he should have a high degree of intellectual curiosity, tenacity, and enthusiasm to solve problems, uncover opportunities, and provide actionable intelligence in support of the philanthropic mission.  Sympathetic and judicious curiosity about people; scrupulous attention to matters of discretion, confidentiality, and ethics.

General Office:  Serve as part of a staff team who share responsibility for administration of the Foundation’s telephone;


  • Bachelors Degree
  • Knowledge of office automation and proficiency in Microsoft Office Products.
  • Good note taking skills.
  • Experience or desire in creating and managing events.
  • Ability to work independently and with a team.
  • Ability to quickly build relationships with potential supporters that lead to donor gifts and involvement.
  • Strong writing skills with the ability to synthesize complex information, excellent verbal skills.
  • Sound judgment in following privacy and confidentiality with donor information.
  • Common-sense problem-solving skills and work flow management skills; good judgment in prioritizing and completing tasks

Desired Qualifications:

  • Experience soliciting for support or donations.
  • Familiarity with fundraising database management, Donor Perfect preferred.
  • Not for Profit experience.
  • Experience with WordPress Content Management System for website.

Job Requirements

  • Ability to write, edit, and revise written products with standard English.
  • Must have working knowledge of Microsoft Office products
  • Ability to engage verbally with donors and supporters in public forums.
  • Must be able to walk, stand, stoop, bend, reach and crouch; occasional prolonged walking and standing; occasional lifting of 25 lbs. or more.
  • Limited exposure to physical risk.
  • Position is twenty (20) hours per week, non-exempt. (Work schedule is flexible; but example could be Monday – Friday 9 am to noon.)
  • Must be able to work occasional evenings and weekends.
  • Must be able to travel overnight infrequently.
  • Must maintain a valid driver’s license.

Salary: Commensurate with qualifications and experience; expected starting rate around $14.50 per hour with a review after 90 days.  Position is part-time, non-exempt, 20 hours per week, with potential of becoming full time.

Application: Email cover letter, résumé, and names and contact information for three current references to ahcfadmin@armyheritage.org. Résumé review will begin immediately and continue until the position is filled.  Only candidates selected for interviews will be contacted.


Museum Store Sales Associate


Part-time sales position responsible for daily sales in the Museum Store and providing excellent customer service. Completes daily merchandise sales of product as well as proper and accurate operation of the point of sale system. Ensures timely and accurate opening and closing of the Store with consistent completion of daily paperwork. Ensures daily cleaning and merchandising of the store and products. Must have flexible work schedule to ensure proper coverage at all times, weekend hours will be required. Assists with any other projects that arise. Reports to the Store Manager.


  1. Provide excellent customer service. This can be accomplished by greeting visitors in numerous ways. Promote other museum activities through the greetings. Must be able to smile and be courteous under all conditions. Must be able to follow all policies of the Store.
  2. Demonstrate and “play” with product on an ongoing basis to increase sales. Products demonstrated must be relevant to drive sales in the Store.
  3. Assist in Merchandise and re-Merchandise of product to maximize sales and sales per square foot. Assist Store Manager in changing and cleaning displays frequently as well as window displays to reflect scheduled museum activities, galleries and exhibits.
  4. Work under the direction of the Store Manager. Responsible for selling on the floor and keeping traffic flow at the register rapid.
  5. Must be able to open and close the Store accurately and according to all security guidelines. Store must open on time and look sharp every day. Close the Store by counting money correctly, filling out paperwork accurately and completing all computer functions. Be able to solve minor computer problems.
  6. Have and promote continuous working knowledge of all technical changes. Make sure projects are completed in a timely manner. Be able to answer questions with knowledge and have patience to work with each co-worker when specific questions and/or problems arise.
  7. Be aware of and promote the importance of meeting or exceeding all sales goals.
  8. Assist Store Manager in adding new product and books to the online store website, as well as finalizing an online order and getting it to the post office in a timely manner.


  1. Must possess a high school diploma or GED equivalent.
  2. Retail sales experience preferred, but related sales or service experience considered.
  3. Basic understanding of business math and inventory control is required.
  4. Must possess the proven ability to operate a point of sale system and make accurate transactions involving cash, checks, and credit cards.
  5. Must be outgoing and enthusiastic. Must be flexible, dependable, organized and efficient.  Must show initiative in all aspects of the job.
  6. Must be able to walk, stand, stoop, bend, reach, lift and crouch; occasional prolonged walking and standing; frequent lifting up to fifty (50) lbs. and occasional lifting of fifty (50) lbs. or more.
  7. Must be responsible for restocking merchandise, cold beverage case, and candy/snack display daily at Store closing.
  8. Must perform housekeeping duties; daily sweeping, dusting, cleaning glass case, disinfecting, etc.
  9. Must be willing to submit to background check and drug urinalysis-screening.


  1. Monitor inventory at all times to ensure low shrinkage in the Store. Must participate in physical inventory counts (December 31st).
  2. Be available to work weekends, extended hours and special events as needed.
  3. Attend required Sales and Team meetings.
  4. Transport merchandise and inventory from location to location, as needed.
  5. Other duties as assigned.

Salary:  Commensurate with qualifications and experience. Position is between ten (10) hours to twenty (20) hours per week (Monday through Sunday).  Hours may be adjusted to meet seasonal requirements.


Application:  Submit cover letter, résumé, and names and contact information for three current professional references to Operations Officer, Army Heritage Center Foundation, PO Box 839, Carlisle, PA  17013. E-mail: ahcfadmin@armyheritage.org; Fax 717-258-1576.  Résumé review will begin immediately and continue until position is filled.  Only candidates selected for interview will be contacted.



Researcher For Hire

The Army Heritage Center Foundation, a 501(c)(3) non-profit organization supporting the U.S. Army Heritage and Education Center, is currently seeking several Researchers-for-Hire to conduct onsite research at the U.S. Army Heritage and Education Center (USAHEC). This research supports unofficial, off-site patrons.

Researchers-for-Hire serve as independent contractors and are not employees of the Foundation or the U.S. Army Heritage and Education Center. Individuals are contracted on a per-project basis, which is often sporadic. These positions are not permanent. However, based on performance and interest, the Foundation may contract for additional projects. Applicants must be within driving distance of Carlisle, Pennsylvania to perform onsite research.

The Researcher-for-Hire must possess the skills to work with primary and secondary sources, archival materials, research catalogs, and collection inventories. The Researchers must be highly organized with the ability to synthesize information and produce results. They should also be able to manage multiple projects, meet deadlines, and deliver high quality, professional work products with minimal supervision.


  • Evaluate the holdings at the U.S. Army Heritage and Education Center
  • Advise the Foundation and the Foundation’s client of the ability of USAHEC’s collection to support the research request
  • Conduct research using USAHEC holdings based on specific patron requests
  • Provide a work product that meets the Foundation’s clients’ requirements in a timely manner
  • Stay organized, follow guidance, and produce consistent work product
  • Meet all project deadlines
  • Maintain availability throughout project duration

Ideal Applicants

  • Completion of a graduate history degree, experience working with archives and historical collections, or convincing equivalent experience
  • Ability to research, analyze and synthesize a wide variety of documents and information
  • Must have a high degree of attention to detail and ability to master information quickly
  • Open availability during project time period to complete the project by established deadline
  • Able to execute projects from start to finish
  • Highly responsible and self-motivated; requiring minimal supervision

Education and Experience

  • Master’s degree or higher from accredited institution with a major in History, with a graduate degree in Military History preferred
  • Minimum of 3+ years of historical research and writing experience with archival experience preferred

Application Instructions

Send cover letter, resume, and names and phone numbers/email addresses of three references to:

Amanda Neal, Office Manager
Army Heritage Center Foundation
P.O. 839
Carlisle, PA 17013


The Army Heritage Center Foundation is an equal opportunity employer.



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